Privacy policy

What we collect

When you submit an order request: your name, phone number, governorate, delivery address and any note you add.

Your cart is stored in your own browser using localStorage. It is not sent to us until you submit an order request.

Where it goes

Order details are shared with the connected order channel and the fulfilment or courier provider needed to deliver the parcel. We do not sell personal information.

The order relay is not connected in the launch preview. Submitting the checkout form then creates only a local preview and does not transmit the delivery details.

Your choices

You can ask us to correct or delete your order details through the contact page. We retain records only as long as needed for fulfilment, warranty and accounting obligations.